ANNOUNCEMENTS

Shipping Charges
Please Read before ordering

If you are ordering less than 25 stickers or individual trading cards, please choose STANDARD shipping, your order will still be shipped Priority Mail.

If you are ordering just about anything else, please choose PRIORITY shipping.

If the shipping you are charged by my cart is more than a dollar over actual shipping, I refund excess shipping charges.

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Ebay Scam Alert!
From July 16, 2007 until Aug 15, 2007, my Ebay account was hijacked by scammers. Just for the record: I'm in NC, I NEVER buy or sell electronics from eBay and I don't try to bypass Ebay's rules.

Live Long & prosper,
Brenda Germain
The REAL www.scifimosaic.com
Sci-Fi Mosaic

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STAR TREK NEWS

Frequently Asked Questions

=/\= I'm not in the US and wish to order without a credit card. What types of payment do you accept?

Place your order, then send US currency or International MO made out to Brenda Germain to:

Brenda Germain
110 Ashley Dr.
Aberdeen, NC 28315

=/\= I'm in the US, how do I order?

Click on the Add To Cart button next to the item you want. This will add the item to a Paypal shopping cart. You can resume shopping by using your browser's back button.

When finished shopping, click on the View Shopping Cart/Checkout on the top or bottom of the page. You'll need to use Paypal if to pay via credit card. You do NOT need to have a Paypal account to pay by credit card. If you are sending a check or MO, make you check out to Brenda Germain and mail to:

Brenda Germain
110 Ashley Dr.
Aberdeen, NC 28315

Checks & MOs must be made out to Brenda Germain or your order will not be processed.

=/\= I accidentally put my Paypal credit card order in twice. Will I be charged twice?

Yes! But, whenever I see what appears to be duplicate orders, I will contact you prior to shipping and refund the duplicate charge immediately.

=/\= I put my order in a week ago and have not heard when it will ship. Is it on the way?

No. I will always e-mail you when your order has been processed and let you know shipping date (usually the day after your payment has arrived.) If I have not e-mailed you with this info within a week, something has happened and your order has not reached me for whatever reason. If you are concerned that your order has not reached me, feel free to e-mail me. I check my e-mail daily and respond to ALL inquiries immediately. If I will be out of town, this will be noted on my home page and all e-mails will be responded to ASAP upon my return.

=/\= Can you tell me how much a particular Star Trek item is worth?

I am always happy to help a fellow fan/collector with the value of a particular item. I look it up in one of my books, plus weigh that against what I see similar items going for on auction.

=/\= What is my Franklin Mint item worth?

Franklin Mint items are a special case. While you might think they are limited editions, in reality that is often not the case. Unless they have a marking that clearly says number so & so of a stated number produced, most of Franklin Mint's collectibles are still in production. An example is the Tri-Dimensional chess set: Released in 1989, you could still order one from them 10 years later. It's value is still original issue price of just over $200.00 You can save $20.00 by ordering from me, as I currently have one MIB.

=/\= How do I know your autographed items are the real thing?

I am a small business (one person) and a Star Trek collector myself. Industry estimates say that up to 70% of the autographs out on the market are PHONIES! Therefore, there are only 2 types of autographed items I will sell.
1) Those items where I have obtained the autograph personally or
2) iron-clad verifiable items such as Skybox trading cards. This protects you as a customer and my integrity. I GUARANTEE these items are authentic....FOREVER!

=/\= I didn't see what I was looking for on your site, can you special order?

No, I am no longer ordering new stock due to the decreased interest in Star Trek.

=/\= My question isn't covered here. How can I get it answered?

If you have any other questions, e-mail me. I will get back to you ASAP. I try to check my e-mail daily and respond to ALL inquiries. If I will be out of town , this will be noted under Annoucements on the left side menu. All e-mails will be responded to ASAP upon my return.

=/\= Do you have a catalog?

No, we don't have a catalog, the website is it.

=/\= I'm not in the US and wish to order with a credit card. How can I do that?

I can only accept credit cards via PayPal. You do NOT need a PayPal account to pay by credit card. I will notify you when payment is confirmed with shipping info.

=/\= You used to accept credit cards, what happened?

The cost of processing credit cards directly has become too expensive for the small volume I do, so I've switched to using Paypal exclusively for all credit cards due to it's pay as you sell method.